Question 1

What is the 7-day risk-free trial?

Accepted Answer

You can try our purifier for 7 days by paying a refundable security deposit. If you're not satisfied, we'll uninstall it and give you a 100% refund.

Question 2

Is maintenance really free for a lifetime?

Accepted Answer

Yes, as long as you have an active subscription with us, all maintenance, including filter changes and repairs, is completely free of charge.

Question 3

How quickly is the purifier installed?

Accepted Answer

We guarantee installation within 48 hours of your booking and successful payment of the security deposit.

Question 4

Are there any installation charges?

Accepted Answer

No, installation is completely free. We only require a fully refundable security deposit at the time of installation.

Question 5

Do you charge for relocating the purifier if I move?

Accepted Answer

Not at all. We provide free relocation and re-installation services for our active subscribers. Just let us know a few days before you move, and we'll handle the rest.